Sonesta Es Suites Charlotte Arrowood – Hotel near airport in Charlotte
Hotel overview and key features
Choose your ideal room style
Prices and Availability
Getting around
Transportation options available
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Cookware/ Kitchen utensils
Services
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Picnic area/ Tables
Business
- Business centre
- Fax/Photocopying
Children
- Children's play area
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
- Sun terrace
- BBQ facilities
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location info
Guest scores and detailed hotel feedback
The hotel had mixed experiences, with clean and nice-looking rooms but some areas not up to par in cleanliness. The service stood out with helpful and courteous staff, especially during check-in. The location was great, near various amenities and attractions, but lacking in upkeep. Dining options were limited and somewhat disappointing. Overall, a decent stay with both positive and negative aspects to consider.
My stay at the hotel had its ups and downs. The rooms were not up to date and had some cleanliness issues with dog biscuits and a cockroach, but on the bright side, they were spacious. The strong chemical smell was a downside though.
The hotel felt like a home away from home with apartment-style rooms that had a fully equipped kitchen, very comfortable bed, and a living area with barbecue grills. However, the room overlooked the pool area, which, while a great view, was quite loud during the day. The rooms need a bit of tender loving care like paint and plaster, and though they seemed recently renovated, they still felt a bit outdated and cramped, possibly due to low ceilings.